BBB Heart of Texas
Director of Business & Community Engagement
FLSA Status: Exempt
Reports to: Senior Director of Communications & Member Relations      
Compensation: Starting at $79,602
Location Requirement: Fort Worth Region only

We are an equal-opportunity employer that values diversity. We do not discriminate based on race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
*BBB participates in E-Verify and will provide the federal government with your I-9 information to confirm you are authorized to work in U.S.

Why BBB?
At BBB Serving the Heart of Texas, we are more than a trusted name—we are a mission-driven organization committed to advancing marketplace trust. We foster a culture of integrity, collaboration, work-life balance, and continuous growth!

Who are you?
BBB Heart of Texas is seeking a seasoned professional to serve as BBB’s senior market-facing leader in the Fort Worth region. This is a highly visible, director-level position requiring someone who can quickly establish credibility, high-level stakeholder relationships, and translate strategic connections into measurable organizational outcomes.

About the position
As a Director of Business & Community Engagement, you are responsible for driving strategic business development, revenue growth, and community partnerships. This role focuses on cultivating high-value relationships, generating qualified opportunities, and advancing accreditation, sponsorship, and long-term engagement objectives while strengthening BBB’s media visibility, credibility, and impact within the community.

Essential Duties and Responsibilities -
Business Development & Revenue Support:

• Lead business development efforts in the Fort Worth market by identifying, cultivating, and advancing opportunities that support accreditation growth, sponsorships, and strategic initiatives.
• Engage prospective businesses through relationship-based outreach, warm introductions, referrals, and community presence.
• Conduct high-level value conversations with business leaders to communicate the benefits of BBB Accreditation and partnership.
• Close select accreditation opportunities when appropriate and coordinate seamless handoff to Business Development Representatives.
• Maintain a working pipeline of active opportunities aligned with organizational goals.

• Build and manage strategic relationships with chambers, economic development organizations, industry associations, nonprofits, and civic leaders.
• Identify sponsorship, partnerships, and collaborative programming opportunities that support revenue, visibility, and mission impact.
• Work closely with the Development team to surface prospects for sponsorships, events, and long-term partnerships.
• Represent BBB in high-level stakeholder conversations where credibility, trust, and relationship depth are critical.

• Serve as a senior BBB ambassador across the Fort Worth market through speaking engagements, networking events, business visits, and public appearances.
• Maintain a visible presence at community events, industry forums, and leadership gatherings.
• Support earned media efforts by identifying story opportunities, participating in interviews, and coordinating with the Communications team.
• Serve as an on-camera spokesperson for the organization when needed.

• Provide consistent lead intelligence and market insights for Sales, Development, Communications, and Executive Leadership.
• Submit weekly activity and Impact reports outlining meetings, pipeline movement, partnerships, and outcomes.
• Collaborate cross-functionally to ensure alignment, transparency, and effective execution.

• Support regional events, initiatives, and leadership priorities as assigned.
• Assist with local investigations or business escalations as needed.
• Uphold BBB’s mission, values, and standards in all interactions.
• Commit to ongoing professional development and performance improvement.

• Proven ability to build relationships that lead to revenue, partnerships, or strong strategic outcomes.
• Strong business acumen and comfort navigating executive-level conversations.
• Excellent public speaking, presentation, and professional communication skills.
• Ability to influence outcomes without relying solely on transactional sales.
• Highly organized with the ability to manage a development pipeline and community calendar.
• Comfortable in representing the organization publicly, including on camera and at high-profile events. 

• Bachelor’s degree required in Business, Communications, Marketing, Public Relations, or related fields.
• Minimum of five years of experience in business development, partnerships, community engagement, or sales-adjacent leadership roles.

• Medical and additional benefit packages are available.
• Group rates for health, dental, and vision coverage for dependents.
• Tax-free Flex Spending Account/Health Savings Account
• 401(k) retirement plan with a 5% match and immediate vesting.
• Free Employee Assistance Programs
• 11 paid holidays and birthday holiday off!